Advantages and Challenges of CRM Software | CIO Insight
What’s in your CRM?Or rather, what’s not in your CRM? All Customer Relation Management systems are not made alike.Many, in fact, most do not yet connect with social media making…
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How many ways can your customers reach you?
How many ways can your customers reach you?If you have had an opportunity to read some of my content you know I am a strong advocate for online digital communication.That…
How To Leverage Digital Transformation For Competitive Advantage
How To Leverage Digital Transformation For Competitive AdvantageThis is a great article on the steps needed to begin a digital transformation for your business / Sales & Marketing I would…
Is the phone still a sales tool?
Hello and welcome back to another 60-second digital sales tipIs the phone still a sales tool? YES!However, the days of making a living by cold-calling people are over! Today it’s all about…
Warren Buffett gives his most expansive explanation for why he doesn’t believe in bitcoin
“If you offered me all the Bitcoin in the world for $25.00 I wouldn’t take it” / Warren Buffet“If you said… for a 1% interest in all the farmland in…
How to create content 101
Hello and welcome to another 60-second digital sales tip! How to create great content 101So what’s stopping you from social selling? I know…writing content!Why is this so hard? Because no one wants to…
These AI Mistakes Are Slowly Killing Your Customer Experience
“5” AI mistakes to avoid with automating your CXOver-Automation, Under-PersonalizationYes, customers want AI and the speed it provides, but No, they don’t want a totally impersonal experience that removes the…
Is your customer service the BEST?
Welcome to another edition of today’s 60-second digital sales tipWhat's your number one source of new revenue in 2022?Customer Service!Where are customers the most frustrated with Customer Service and their…
Why Content writing is for both Sales and Marketing
Why Content is not just for marketing!Some amazing stats here your not going to want to miss but the big takeaway for me is the low MQL to SQL conversion…
Do you prefer a sales-free experience?
Do you prefer a sales-free experience? It’s becoming increasingly clear that many buyers and customers prefer a rep-free experienceDoes this mean that they do not want any help as they…